Privacy Policy

Privacy Policy for Benefit Boost Services LLC

Last Updated: March 29, 2025

Introduction

Benefit Boost Services LLC ("we", "our", or "us") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services related to In-Home Supportive Services (IHSS) applications.

Information We Collect

We collect the following types of personal information:

• Full name
• Address
• Email address
• Phone number
• Social Security Number
• Date of birth
• Medical information related to IHSS eligibility
• IHSS-related reports or documentation that you voluntarily provide

How We Use Your Information

We use your information to:

• Process your IHSS application
• Communicate with the County on your behalf
• Draft necessary documents
• Attend on the phone
• Communicate with you about your application

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information:

• With authorized personnel involved in processing your IHSS application
• With the County as required for your IHSS application
• As required by law or legal process

Data Security

We implement various security measures to protect your personal information, including:

• Encryption of sensitive data
• Limited access to personal information by authorized personnel only
• Regular security assessments

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal information
• Request deletion of your personal information, subject to our legal obligations

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: